1. Information we collect
We may collect information you choose to provide, such as your name, email address, phone number, travel preferences, enquiry details and information needed to manage a booking. We may also collect basic technical information, such as browser type, device information and pages visited, through cookies or similar technologies where enabled.
2. How we use information
Respond to enquiries and prepare travel proposals.
Manage bookings, payments and trip communications.
Send newsletters where you have chosen to subscribe.
Improve website performance, content and customer experience.
Meet legal, accounting, safety and operational obligations.
3. Sharing information
We may share relevant information with service providers who help us operate the website or deliver a trip, such as accommodation providers, transport operators, local guides, payment processors and customer-support tools. We share only what is reasonably needed for the relevant purpose. We do not sell personal information.
4. International transfers
Travel arrangements may require information to be shared with providers in countries outside your home country. Where applicable, we take reasonable steps to use appropriate safeguards.
5. Cookies and analytics
Our website may use essential cookies and, where enabled and permitted, analytics or marketing technologies. You can manage cookies through your browser and any consent controls presented on the website.
6. Retention and security
We keep personal information only for as long as reasonably necessary for the purposes described above, including legal and accounting requirements. We use reasonable administrative and technical measures to protect information, but no online system can be guaranteed completely secure.
7. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information. You may unsubscribe from marketing emails at any time using the link in the message.
8. Children’s privacy
Our website and services are not directed to children for independent use. A parent or legal guardian should contact us if they believe a child has provided personal information.
9. Contact
For privacy questions or requests, contact privacy@voyavia.com or write to VOYAVIA Travel Co., 120 Market Lane, Suite 04, Portland, OR 97204, USA.
10. Updates
We may update this policy from time to time. The latest version will always be posted on this page with a revised date.